Terms of Service

Welcome to Research Mentor

Welcome to Research Mentor, an AI-powered research mentorship platform operated by Authentic Research Partners ("we," "us," "our," "ARP," or "the Company"). These Terms of Service ("Terms," "ToS," or "Agreement") govern your access to and use of our platform, website, mobile applications, and related services (collectively, the "Platform" or "Service").

Important Notice: These Terms contain important information about your rights and obligations, including limitations on our liability and requirements for dispute resolution. Please read them carefully.

Quick Summary for Teen Users (Ages 13-17)

Hey there! 👋 We know legal documents can be long and confusing, so we've created this plain-language summary just for you. Here are the key things you need to know about using Research Mentor:

The Basics

• You must be 13 or older: If you're under 13, you cannot use Research Mentor.
• Parental consent (mostly not required): In most countries we serve, you can create an account without asking your parents first. However, if you're 13-15 in California, your parents need to approve certain features like public profiles. We encourage all teens to discuss using Research Mentor with their parents.
• Your parents can get involved: Even if consent isn't required, parents and guardians can request to see your account information, download your data, or ask us to delete your account at any time.

What You Own

• You own your research: The research projects, ideas, experiments, and writing you create on Research Mentor belong to you, not us.
• We can't use your work without permission: We won't publish your research or share it with others (except your teachers/supervisors) without your consent.

About the AI Mentor

• AI is a learning tool, not a shortcut: The AI mentor helps guide your research and answer questions, but it's not a replacement for doing the work yourself or learning from real teachers and mentors.
• AI can make mistakes: The AI sometimes gives incorrect or incomplete information. Always verify important facts with reliable sources and check with your teacher or supervisor.
• Don't cheat with AI: Using AI to write your entire research paper or do your work for you is plagiarism and violates academic integrity rules. Always disclose when you've used AI assistance in your work.

Your Responsibilities

• Be honest: Don't plagiarize, don't copy other people's work, and cite your sources properly.
• Be respectful: Treat other users, teachers, and supervisors with respect. No bullying, harassment, or hate speech.
• Stay safe: Don't share your password, personal contact information, or home address publicly. Report anything that makes you uncomfortable to safety@arpconnect.com.
• Follow the rules: Follow your school's rules about AI use, research ethics, and online behavior.

Privacy and Data

• Your data is protected: We follow strict privacy laws (like GDPR in Europe, CCPA in California, and FERPA for schools) to keep your information safe.
• We don't sell your data: We will never sell your personal information or research to advertisers or third parties.
• Your conversations are stored: We save your AI chat history so you can review past conversations, but you can request to delete them anytime.
• Check the full Privacy Policy: For complete details about what data we collect and how we use it, read our Privacy Policy.

Important Limits

• We're not responsible for your research outcomes: Using Research Mentor doesn't guarantee you'll win competitions, get good grades, or have successful research results. That's up to your effort and skills.
• We're not liable for AI mistakes: If the AI gives you bad advice or incorrect information that affects your research, we're not responsible for those consequences.
• The platform may have issues: Sometimes the website might be down, features might not work, or you might lose access. We try to prevent this, but we can't guarantee perfect uptime.

If Things Go Wrong

• Contact us first: If you have a problem or complaint, email us at support@arpconnect.com and we'll try to fix it.
• Your parents can help: If you're under 18, your parents can contact us on your behalf about any issues.
• Safety concerns: If something dangerous or inappropriate happens, report it immediately to safety@arpconnect.com.

This is just a summary! The full legal terms below contain all the details and are the official agreement. We encourage you to read through them (or ask your parents to help you understand them). If you have questions, we're here to help at support@arpconnect.com.

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing or using Research Mentor, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Platform.

1.2 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via:

• Email notification to your registered address
• Prominent notice on the Platform
• In-app notification upon next login

For users under 18, we will also notify parent/guardian email addresses on file. Continued use of the Platform after changes constitutes acceptance of the modified Terms.

1.3 Additional Terms

Certain Platform features or services may be subject to additional terms and conditions. These additional terms are incorporated by reference into these Terms of Service.

2. Eligibility and Age Requirements

2.1 Minimum Age Requirements

You must be at least 13 years old to use Research Mentor. If you are under 13, you may not create an account or use the Platform under any circumstances.

2.2 Countries and Regions We Serve

Research Mentor is available to students and researchers in the following countries and regions:

• North America: United States (all 50 states), Canada, Mexico
• Europe: United Kingdom, Belgium, Denmark, Estonia, Finland, Latvia, Malta, Poland, Portugal, Sweden, Switzerland, Norway, Iceland
• Asia-Pacific: Australia, New Zealand, Japan, Singapore, Hong Kong

We comply with the laws and regulations applicable in each of these jurisdictions. For detailed information about your privacy rights, please see our Privacy Policy.

2.3 Parental Consent Requirements

For users ages 13-15 in California:

Under California law, we notify parents or guardians when teens ages 13-15 create accounts and obtain consent for certain features including public profiles and named publications. We encourage all California teens to discuss their use of Research Mentor with their parents or guardians.

For European users (ages 13 and older):

All European countries we serve have set the age of digital consent at 13 years old under GDPR Article 8. This means users aged 13 and older do not require parental consent to use our Platform. However, we strongly encourage parental involvement for younger teens (13-15), and parents have the right to review and manage their teen's account.

For users in other countries:

While not legally required, we encourage parental involvement for all users ages 13-15 and provide parents with oversight rights for their teen's account. Parents may contact us at any time to discuss their teen's account.

2.4 Account Eligibility

To use Research Mentor, you must:

• Meet the minimum age requirement (13 years or older)
• Be located in one of our supported countries/regions
• Provide accurate and complete registration information
• Not be prohibited from using the Platform under applicable laws
• Not have had a previous account terminated for violations of these Terms

2.5 Beta Testing Disclaimer

Applicability: The AI Research Mentor Platform and associated features available at https://platform.researchmentor.ai/ (the "Platform"), along with certain other features of the Society of Teen Scientists, are currently in beta testing phase and have not been commercially released. This Beta Testing Disclaimer applies to all beta features and services provided by Authentic Research Partners LLC.

1. Nature of Beta Software

YOU ACKNOWLEDGE AND AGREE THAT:

• The beta features are provided on an "AS IS" and "AS AVAILABLE" basis. Beta features are not complete in development and may not be fully functional or reliable.
• Beta features are believed to contain defects, bugs, and errors. A primary purpose of beta testing is to obtain feedback on performance and identify defects. Beta features may contain design flaws or other problems that could adversely impact your use of the Service or other systems.
• Beta features may result in unexpected outcomes. Use of beta features may result in unexpected results, loss of content or data, project delays, incorrect information, or other unpredictable outcomes.
• Features and functionality may change without notice. During beta testing, we may add, modify, remove, or discontinue features at any time without prior notice to you. We have no obligation to make any beta feature generally available or to continue development.

2. User Responsibilities and Precautions

When using beta features, including the AI Research Mentor Platform, you agree to:

• Safeguard important data. You are strongly advised to maintain local backup copies of all important research, content, and data. Do not rely solely on beta features to store critical information.
• Use caution and independent verification. Do not rely on the correct functioning, accuracy, or performance of beta features. Always verify AI-generated suggestions, recommendations, and information with reliable independent sources before relying on them.
• Not use for critical or time-sensitive work. Beta features should not be used for projects with imminent deadlines, high-stakes applications, or situations where errors could cause significant harm.
• Provide feedback. You are encouraged (but not required) to report bugs, errors, and provide feedback to help us improve the Service.

3. No Warranties for Beta Features

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTHENTIC RESEARCH PARTNERS LLC MAKES NO WARRANTIES OF ANY KIND REGARDING BETA FEATURES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

• No warranty of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement
• No warranty that beta features will be uninterrupted, secure, or error-free
• No warranty that results obtained from beta features will be accurate, reliable, or suitable for your needs
• No warranty that defects will be corrected or that we will provide any specific features or functionality
• No warranty regarding the timeliness, availability, or performance of beta features

4. Limitation of Liability for Beta Features

IN ADDITION TO THE LIMITATIONS OF LIABILITY SET FORTH ELSEWHERE IN THESE TERMS:

• You assume all risk. Your use of beta features is at your sole risk. You assume all risks and costs associated with your use of beta features, including any data loss, project delays, or reliance on inaccurate information.
• No liability for beta-related damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Authentic Research Partners LLC and its directors, officers, employees, and agents shall not be liable for any damages whatsoever arising from or related to beta features, including but not limited to: loss of data, loss of work product, loss of opportunities (academic, research, or otherwise), incorrect or misleading information provided by beta features, project delays or failures, business interruption, cost of substitute services, or any other direct, indirect, incidental, consequential, special, exemplary, or punitive damages, however caused and under any theory of liability, whether in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
• Maximum liability. TO THE EXTENT ANY LIABILITY CANNOT BE EXCLUDED BY LAW, Authentic Research Partners LLC's total aggregate liability for any and all claims related to beta features shall not exceed the amount you paid for access to beta features in the three (3) months preceding the claim.

5. AI Research Mentor Platform - Specific Limitations

Regarding the AI Research Mentor Platform specifically:

• The Platform may provide incorrect, incomplete, or misleading advice. AI-generated research guidance, methodology suggestions, literature recommendations, and feedback may contain errors or be inappropriate for your specific research context.
• Not a substitute for human expertise. The Platform is not a replacement for qualified human mentors, teachers, professors, or subject matter experts. Always consult with qualified professionals regarding important research decisions.
• Not professional advice. The Platform does not provide medical, legal, safety, or other professional advice. Do not rely on the Platform for decisions that require professional expertise.
• Verify all citations and sources. The Platform may suggest or reference academic sources. You are responsible for verifying the accuracy, relevance, and proper citation format of all sources before using them in your work.
• Academic integrity is your responsibility. You must properly disclose your use of AI assistance and ensure all work submitted is consistent with academic integrity standards. The Platform cannot determine what constitutes appropriate use of AI in your specific academic context.

6. No Support Obligations

Authentic Research Partners LLC has no obligation to:

• Provide technical support or assistance for beta features
• Correct bugs, defects, or errors in beta features
• Respond to feedback or feature requests
• Maintain any particular uptime or availability for beta features
• Provide documentation or training for beta features

7. Data Use and Improvement

By using beta features, you understand and agree that:

• We may use aggregated, de-identified data from your interactions with beta features to improve the Service and AI models. This data will not include personally identifiable information.
• Feedback license: Any feedback, suggestions, bug reports, or other information you provide about beta features grants Authentic Research Partners LLC a worldwide, perpetual, irrevocable, royalty-free license to use, incorporate, and implement such feedback without compensation or attribution to you.

8. Third-Party AI Services

Beta features, including the AI Research Mentor Platform, may utilize third-party AI services and models. These providers have their own terms, policies, and limitations. While we select providers carefully and require them to protect your data, we cannot control their practices or guarantee their performance. By using beta features, you acknowledge this limitation.

9. Termination and Modifications

Authentic Research Partners LLC reserves the right to:

• Discontinue any or all beta features at any time without prior notice
• Modify, suspend, or limit access to beta features without liability
• Graduate beta features to general availability with or without changes
• Change the terms applicable to beta testing at any time
• Modify or discontinue the AI Research Mentor Platform (https://platform.researchmentor.ai/) without prior notice

You may discontinue use of beta features at any time by disabling them in your account settings or by not accessing the Platform.

10. Beta Testing Does Not Guarantee Success

IMPORTANT: Use of beta features, including the AI Research Mentor Platform, does not guarantee:

• Research success or quality outcomes
• Publication acceptance or academic recognition
• Admission to academic programs or receipt of opportunities
• Accuracy of information, suggestions, or guidance provided
• Any particular results or achievements

Beta features are tools to support your learning and research process, not substitutes for your own critical thinking, effort, and judgment.

11. Indemnification for Beta Features

You (and your parent or guardian if you are under 18) agree to indemnify, defend, and hold harmless Authentic Research Partners LLC and its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of beta features or the AI Research Mentor Platform
• Your reliance on information, advice, or suggestions provided by beta features
• Any violation of academic integrity policies resulting from your use of beta features
• Any damages or losses resulting from bugs, errors, or defects in beta features

12. Acknowledgment

BY USING BETA FEATURES OR ACCESSING THE AI RESEARCH MENTOR PLATFORM AT HTTPS://PLATFORM.RESEARCHMENTOR.AI/, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS BETA TESTING DISCLAIMER, UNDERSTAND ITS TERMS, AND AGREE TO ASSUME ALL RISKS ASSOCIATED WITH BETA FEATURE USE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE BETA FEATURES OR ACCESS THE PLATFORM.

Reporting Issues: To report bugs, errors, or safety concerns related to beta features or the AI Research Mentor Platform, contact support@teenscientists.org.

3. Account Types and Responsibilities

3.1 Student Accounts

Purpose: For individuals conducting research projects with AI mentorship guidance.

Responsibilities:

• Maintain accurate account information
• Ensure all research work submitted is original and properly attributed
• Follow academic integrity standards and competition requirements
• Respect supervisor and peer interactions
• Report any safety concerns or inappropriate content

3.2 Supervisor Accounts

Purpose: For teachers, mentors, or educational professionals overseeing student research projects.

Responsibilities:

• Provide appropriate guidance and support to assigned students
• Monitor student progress and platform interactions
• Respond to safety escalations and concerns in a timely manner
• Maintain professional boundaries with students
• Comply with educational institution policies and standards
• Protect student privacy and confidential information

3.3 Organization Administrator Accounts

Purpose: For schools, universities, or other institutions managing multiple user accounts.

Responsibilities:

• Manage user access, permissions, and account lifecycle
• Ensure compliance with institutional policies and applicable laws (FERPA, etc.)
• Handle subscription billing and seat allocation
• Respond to data access and deletion requests from students/parents
• Coordinate with ARP on security incidents or policy violations

3.4 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Using strong, unique passwords and enabling two-factor authentication if available

We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Parental and Guardian Rights

Message to Parents and Guardians: We recognize your important role in your teen's education and online safety. While parental consent is not legally required for users 13 and older in the countries we serve (except California ages 13-15 for certain features), we encourage parental involvement and provide you with rights to oversee your teen's account.

4.1 Access and Review Rights

Parents and guardians of users under 18 may request to:

• Access and review data collected about their teen
• Review their teen's research projects and progress reports
• Request corrections to inaccurate information
• Download a complete copy of their teen's data
• Discuss their teen's platform activity with us

Note: We encourage teens aged 16-17 to be involved in these requests as appropriate for their age and maturity level.

4.2 Data Control Rights

Parents and guardians may:

• Request deletion of their teen's account
• Opt their teen out of optional data collection features
• Request that we stop using their teen's data for platform improvements
• Contact us with concerns about data use or privacy

4.3 Account Management

Parents and guardians may request account closure at any time by contacting privacy@arpconnect.com. Upon closure, we will delete personal data as described in our Privacy Policy, subject to legal retention requirements.

4.4 Exercising Parental Rights

To exercise these rights, contact us at:

We will verify parental identity before fulfilling requests and respond within 30 days (or sooner as required by law).

4.5 Adult Supervision (Encouraged)

While we provide safety measures, we encourage parents and guardians to:

• Discuss your teen's use of Research Mentor and online safety practices
• Review your teen's research projects and progress periodically
• Set expectations about appropriate platform use and academic integrity
• Contact us with any concerns about your teen's account

5. Platform Services and Features

5.1 AI Research Assistant

Our AI-powered research mentor provides:

• Personalized research guidance and methodology suggestions
• Literature review assistance and source recommendations
• Help with hypothesis development and experimental design
• Feedback on research questions and project direction
• Multi-language support for international users

Important Limitations: The AI assistant is a tool to guide your research process, not a replacement for original thinking or mentor oversight. AI-generated content must be reviewed, verified, and properly attributed.

5.2 Project Management Tools

The Platform provides:

• Milestone tracking and deadline management
• Progress assessments and health score monitoring
• Skills development tracking (8-dimension assessment)
• Competition deadline tracking (ISEF, Regeneron, etc.)
• Timeline visualization and reporting

5.3 File Storage and Management

Users may upload:

• Research papers and documents
• Datasets and analysis files
• Code and computational resources
• Images and presentations

Storage limits: Depend on subscription tier. Files must comply with content standards (Section 11) and applicable laws.

5.4 Compliance and IRB Tools

For research involving human subjects or regulated materials, the Platform provides:

• IRB workflow tracking and documentation
• Competition compliance checklist management
• Safety escalation systems
• Deadline and submission tracking

Disclaimer: These tools are organizational aids only. Users are responsible for obtaining proper approvals, following institutional protocols, and complying with all applicable regulations.

5.5 Supervisor Oversight Features

Supervisors have access to:

• Real-time student progress visibility
• AI conversation monitoring (for safety and support)
• Assessment review and feedback tools
• Alert system for students needing attention
• Portfolio analytics and reporting

6. AI Research Mentor Service

6.1 What the AI Research Mentor Does

Our AI Research Mentor is an artificial intelligence tool designed to guide you through the research process. It can:

• Help you develop research questions and hypotheses
• Suggest research methods and experimental designs
• Recommend relevant literature and resources
• Provide feedback on your writing and analysis
• Guide you through the research workflow and milestones

6.2 What the AI Research Mentor Does NOT Do

Important Limitations:

• Does not guarantee success: The AI cannot guarantee that your research will be successful, publishable, or lead to specific opportunities
• Not a substitute for mentors: The AI is a tool to support learning, not a replacement for human mentorship from teachers, professors, or advisors
• May make errors: AI can make mistakes, provide incomplete information, or generate inappropriate responses. Always verify information with reliable sources
• Not medical/legal/professional advice: The AI does not provide medical, legal, or other professional advice. Always consult qualified professionals for specialized guidance

6.3 Research Mentoring Style References

The AI may reference approaches used by historical scientists or educational methodologies inspired by various researchers. These references describe research methodologies and teaching styles, not representations of, endorsements by, or communications from specific individuals (living or deceased).

6.4 Your Responsibilities When Using AI Tools

When using the AI Research Mentor, you agree to:

• Use it as a learning and guidance tool, not as a shortcut
• Verify all information and suggestions before relying on them
• Consult with human supervisors and subject matter experts
• Disclose AI assistance when submitting work to schools or competitions
• Not use it to cheat, plagiarize, or circumvent academic requirements
• Make final decisions about your research direction independently
• Not hold ARP liable for any outcomes or consequences of following AI suggestions

6.5 No Warranties for AI Guidance

We make NO WARRANTIES regarding:

• Accuracy, completeness, or reliability of AI guidance
• Suitability for your specific research needs
• Research outcomes, academic performance, or competition results
• Availability, uptime, or continuity of AI service

6.6 AI Service Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Inaccurate, incomplete, or inappropriate AI guidance
• Research failures, poor outcomes, or missed opportunities
• Academic consequences or competition disqualifications
• Time or resources invested based on AI suggestions
• Any reliance on AI without human verification
• Errors, plagiarism, or other issues arising from AI-generated content

6.7 Parental Awareness (Encouraged)

While parental consent is not legally required for users 13 and older in our supported countries (except California ages 13-15 for certain features), we encourage parents and guardians to:

• Review these terms and discuss AI limitations with their teens
• Supervise younger users' (13-15) engagement with AI guidance
• Ensure teens understand that AI is a supplementary tool, not a replacement for learning
• Contact us with any concerns about AI-generated content

7. User Conduct and Acceptable Use

7.1 Academic Integrity

You agree to:

• Submit only original work and properly cite all sources
• Not plagiarize or misrepresent others' work as your own
• Use AI assistance as a guide, not as a replacement for original research
• Disclose the use of AI tools as required by your institution or competition
• Follow your school's honor code and research ethics policies

7.2 Prohibited Conduct

You may NOT:

• Engage in illegal activities: Research or plan illegal experiments, weapons development, or harmful substances
• Harass or abuse others: Bully, threaten, or engage in hate speech against any user or group
• Violate privacy: Share others' personal information without consent
• Manipulate the Platform: Hack, reverse-engineer, or attempt to bypass security measures
• Spam or mislead: Send unsolicited messages or misrepresent your identity
• Create safety risks: Research topics that pose unreasonable danger without proper safety protocols and IRB approval
• Violate intellectual property: Infringe on copyrights, trademarks, or patents
• Misuse AI tools: Attempt to extract, replicate, or reverse-engineer our AI models

7.3 Content Standards

All content you upload or share must:

• Comply with applicable laws and regulations
• Not contain malware, viruses, or harmful code
• Not infringe on others' intellectual property rights
• Not contain inappropriate, offensive, or adult content
• Be relevant to legitimate research and educational purposes

8. Intellectual Property Rights

8.1 Your Research and Content

You retain full ownership of all research projects, data, documents, and content you create or upload to the Platform ("User Content"). We do not claim ownership of your research work.

8.2 License Grant to ARP

By using the Platform, you grant us a limited, non-exclusive, worldwide, royalty-free license to:

• Store, process, and display your User Content to provide Platform services
• Generate AI assessments, feedback, and guidance based on your content
• Share your content with authorized users (supervisors, school administrators) as needed
• Create de-identified, aggregated analytics to improve the Platform

This license terminates when you delete content or close your account, except for:

• Content shared with others that they have saved or downloaded
• De-identified data used in aggregate analytics
• Content we must retain for legal compliance

8.3 Platform Intellectual Property

All Platform software, AI models, algorithms, designs, trademarks, logos, and documentation are owned by ARP or our licensors and are protected by copyright, trademark, patent, and trade secret laws.

You may NOT:

• Copy, modify, or create derivative works of our software or AI models
• Reverse-engineer, decompile, or disassemble any Platform components
• Remove or alter copyright, trademark, or proprietary notices
• Use our trademarks or branding without prior written permission

8.4 Third-Party Content

The Platform may include content, links, or integrations from third parties. We do not control or endorse third-party content and are not responsible for its accuracy, legality, or compliance with these Terms.

8.5 Attribution and Publication

If you publish research conducted with Research Mentor assistance, we encourage (but do not require) acknowledgment in the following format:

"This research was conducted with guidance from Research Mentor, an AI-powered mentorship platform by Authentic Research Partners."

9. Subscription and Payment Terms

9.1 Subscription Plans

Research Mentor offers multiple subscription tiers:

• Beta Testing Tier: Participate in beta testing with early access to new features and limited functionality
• Student Plan: Individual subscription for students
• Educator Plan: For teachers and mentors with multiple students
• Organization Plan: School or institution-wide licensing

Current pricing, features, and limitations for each tier are available at platform.researchmentor.ai/pricing.

9.2 Payment Processing

Payments are processed through third-party payment providers (currently Stripe). By subscribing, you agree to provide accurate payment information and authorize recurring charges.

9.3 Billing and Renewal

• Subscriptions renew automatically at the end of each billing period (monthly or annual)
• You will be charged using the payment method on file unless you cancel
• We will provide advance notice of price changes (minimum 30 days)
• Price changes do not apply to current subscription periods

9.4 Cancellation and Refunds

Cancellation: You may cancel your subscription at any time. Access continues until the end of your current billing period, with no refund for partial periods.

Refunds:

• No refunds for standard cancellations: We do not provide refunds for unused time in the current billing period when you cancel your subscription
• Service disruptions: Pro-rated refunds may be provided for extended service outages at our sole discretion
• Violations: No refunds if your account is terminated for violating these Terms

9.5 Student and Minor Subscriptions

Payment responsibility: For users under 18, a parent or guardian must provide payment authorization and is responsible for all subscription charges.

Parental cancellation: Parents/guardians may cancel a minor's subscription at any time. Cancellations follow the same refund policy outlined in Section 9.4 above.

9.6 Organization Subscriptions

School and institutional subscriptions include:

• Seat-based pricing (per student/teacher)
• Flexible seat allocation and management
• Annual billing with invoicing options
• Volume discounts for large organizations
• Custom contracts and Data Processing Agreements available

9.7 Beta Testing Tier

Beta testing accounts provide early access to Research Mentor in exchange for feedback and testing. Beta testers are subject to:

• Limited AI conversation quota per month
• Reduced file storage capacity
• Limited access to advanced features (analytics, export, etc.)
• Participation in feedback surveys and feature testing
• Potential platform instability, bugs, or service interruptions

We reserve the right to modify beta tier limitations or features at any time with notice. Beta access may be discontinued at any time.

10. Privacy and Data Protection

Your privacy is critically important to us. Our data collection, use, and sharing practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.

10.1 Key Privacy Commitments

• We do NOT sell student data to advertisers or third parties
• COPPA compliance: Parental consent and protections for users under 13
• GDPR compliance: Enhanced protections for EU users, including data portability and right to erasure
• FERPA compliance: Educational records protection for school accounts

10.2 Data Rights

Depending on your location, you have rights to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Object to certain data processing activities
• Withdraw consent for data collection

See our Privacy Policy for detailed information and instructions on exercising these rights.

10.3 AI and Data Processing

Your interactions with our AI mentor are processed to provide guidance. We:

• Use third-party AI providers (e.g., OpenAI, Anthropic) who are contractually prohibited from training on your data without explicit consent
• Retain conversation history to track research progress and provide continuity
• May analyze de-identified, aggregated data to improve AI responses (individual conversations are not used for model training without consent)

11. Safety, Reporting, and Content Moderation

11.1 Safety Monitoring

To protect users, especially minors, we employ automated and human review of platform content, including:

• AI conversation monitoring for concerning content (violence, self-harm, illegal activities)
• Uploaded content scanning for prohibited materials
• User report investigation and response

11.2 Reporting Mechanisms

You can report safety concerns, harassment, or policy violations by:

• Using the in-platform "Report" button
• Emailing safety@arpconnect.com
• Contacting your supervisor or school administrator (for school accounts)

We will investigate all reports and take appropriate action, which may include content removal, account warnings, suspension, or termination.

11.3 Mandatory Reporting

We are legally obligated to report certain content to authorities, including:

• Child sexual abuse material (CSAM)
• Credible threats of violence or harm to self/others
• Evidence of child abuse or neglect
• Other content as required by applicable laws

11.4 Crisis Resources

If you or someone you know is in crisis, please reach out for help:

• National Suicide Prevention Lifeline: Call or text 988 (US, 24/7)
• Crisis Text Line: Text HOME to 741741 (US, 24/7)
• International resources: IASP Crisis Centers

12. Service Availability and Modifications

12.1 Platform Availability

We strive for high availability but do not guarantee uninterrupted access. The Platform may be unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency updates or security patches
• Technical issues beyond our control
• Force majeure events

12.2 Service Modifications

We may modify, suspend, or discontinue Platform features at any time. For paid subscribers, material reductions in functionality will result in:

• 30 days' advance notice
• Option to cancel with pro-rated refund
• Alternative features or solutions when feasible

12.3 Account Suspension or Termination

We may suspend or terminate your account immediately if you:

• Violate these Terms or our policies
• Engage in illegal activities
• Pose a safety risk to yourself or others
• Attempt to circumvent security measures
• Fail to pay subscription fees

For non-urgent violations, we will generally provide a warning and opportunity to cure before termination.

12.4 Voluntary Account Closure

You may close your account at any time by:

• Using the account deletion feature in Settings
• Emailing privacy@arpconnect.com

Upon account closure, we will delete your personal data as described in our Privacy Policy, subject to legal retention requirements.

13. Disclaimers and Limitations of Liability

13.1 Service "As-Is" Disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

13.2 Educational Tool Disclaimer

AI Guidance Limitations: Our AI mentor provides suggestions and guidance but may generate inaccurate, incomplete, or inappropriate responses. You are responsible for:

• Verifying all AI-generated information
• Consulting with human supervisors and subject matter experts
• Ensuring research methodology and ethical compliance
• Making final decisions about your research direction

Not Professional Advice: The Platform does not provide professional scientific, medical, legal, or safety advice. Always consult qualified professionals for specialized guidance.

13.3 No Guarantee of Research Success

We do not guarantee that use of Research Mentor will result in:

• Successful completion of research projects
• Competition wins or recognition
• Publication acceptance or academic achievement
• Skill improvement or learning outcomes

13.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ARP AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM
• LOSS OF DATA, PROFITS, RESEARCH RESULTS, OPPORTUNITIES, OR GOODWILL
• DAMAGES RESULTING FROM PLATFORM ERRORS, BUGS, OR UNAVAILABILITY
• ACTIONS OR OMISSIONS OF OTHER USERS, INCLUDING SUPERVISORS AND PEERS
• RELIANCE ON AI-GENERATED CONTENT OR GUIDANCE

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU IN THE PRECEDING 12 MONTHS OR (B) $100 USD.

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

13.5 Indemnification

You agree to indemnify, defend, and hold harmless ARP and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

• Your use of the Platform
• Violation of these Terms or applicable laws
• Infringement of others' intellectual property or privacy rights
• User Content you upload or share

For users under 18, this indemnification obligation extends to their parents or guardians.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a legal claim, you agree to contact us at legal@arpconnect.com to attempt informal resolution. We commit to responding within 30 days with a proposed resolution.

14.2 Binding Arbitration (Users 18+)

For users 18 years of age and older: Any disputes not resolved informally shall be resolved through binding arbitration rather than in court, except:

• Claims in small claims court
• Intellectual property disputes
• Injunctive relief requests

Arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitrator's decision is final and binding.

14.3 Minors Excluded from Arbitration

Users under 18 and their parents/guardians are NOT bound by the arbitration provision above. Disputes involving minors may be brought in appropriate state or federal courts.

14.4 Class Action Waiver

All disputes must be brought on an individual basis. You may not participate in class actions, class arbitrations, or representative actions, except as required by law.

14.5 Governing Law and Venue

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of law principles. For disputes not subject to arbitration, exclusive venue is in the state and federal courts located in New Jersey.

15. Third-Party Services and Links

The Platform may integrate with or link to third-party services, including:

• Google Sign-In (authentication)
• Stripe (payment processing)
• Cloud storage providers
• External research databases and tools

These third-party services have their own terms and privacy policies. We are not responsible for third-party practices and encourage you to review their policies.

16. International Use and Export Compliance

16.1 Geographic Restrictions

Research Mentor is available globally but may have restricted features or availability in certain countries due to legal or technical limitations.

16.2 Export Controls

The Platform and its underlying technology are subject to U.S. export control laws. You agree not to export, re-export, or transfer the Platform or any technical data to prohibited countries, entities, or individuals.

16.3 Language and Translation

These Terms are originally drafted in English. Translations may be provided for convenience, but the English version governs in case of conflicts.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements, constitute the entire agreement between you and ARP regarding the Platform.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

17.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations to affiliates or in connection with a merger, acquisition, or sale of assets.

17.5 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or internet outages.

17.6 Notices

Legal notices must be sent in writing to:

We will send notices to you at the email address associated with your account.

Contact Information

For questions about these Terms of Service: